Email: support@synchramed.co.za  |  Tel:  010 493 7415  |  Cell:  072 043 9182

Medical Account Administration and Debt Collection

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MEDICAL ACCOUNT ADMINISTRATION AND DEBT COLLECTION

Using our advanced Synchramed practice management software, the practice staff will capture the patient details and do the billing. We will assist with billing queries and software support. A dedicated credit controller with experience in your speciality will manage the account administration and debt collection process.

Administration and debt collection process

  • Our innovative debt collection process ensures daily allocation of medical aid payments as well as patient payments.
  • Medical aid rejections and short payments are monitored dailyand followed up on promptly
  • All accounts are worked on in a timely fashion, with telephone calls, SMS’s, statements, emails and letters.
  • Supervisor led quality control checks ensure all accounts receive the necessary attention.
  • Detailed monthly reports gives you complete visibility on your practice’s progress.

It's time to put the headache of managing medical account administration and collections in your practice behind you. Request a free assessment and quote today!

Contact us today!
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MEDICAL ACCOUNT ADMINISTRATION AND DEBT COLLECTION SERVICES

PRACTICE MANAGEMENT SOFTWARE
Patient and billing details are captured at the practice on the user friendly software supplied by Synchramed. This information is immediately submitted electronically to the medical aid administrators.
DAILY PAYMENTS AND RECONCILIATIONS
Our staff process payments daily and reconcile remittances received and patient payments to your bank statement. This ensures your practice runs efficiently and you are always on top of your cash flow.
FAST COLLECTIONS
Our system automatically generates email and SMS reminders to your patients so that they are aware if any money is owed to your practice. The quicker the reminders go out, the faster your money is collected.
DETAILED REPORTS
Our system ensures your accounts go out on time and provides you with comprehensive audit trails. A monthly status report gives an overview of how your practice is performing and proactively highlights collection issues.
INSTALLATION AND TRAINING
Our experienced installation staff will ensure a smooth transition over to the Synchramed system, ensuring your staff get the training required to accurately capture patient and billing details.
ONGOING SUPPORT
Our call centre is a phone call away should your staff need any assistance. We also ensure that the system is updated with the latest Medprax updates, tariff changes and legislative requirements.

Time to put the headache of managing medical account administration and collections in your practice behind you!

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